Privacy Policy

Last Updated: 06/01/2025
Naniwa Konbu, K.K.(“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, process, and protect any personal data that you provide when using our website (“the Site”). We are dedicated to compliance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR) as applicable, and the Data Protection Act 2018.
By using the Site, you consent to the collection and use of information as set out in this policy. If you do not agree with any part of this policy, please do not use the Site.

 

1. Data Controller

For the purpose of applicable data protection laws, the data controller is:

  • Name: Naniwa Konbu, K.K.
  • Address 3-10-11 Mikagetsuka-machi, Higashinada-ku, Kobe, Hyogo, 658-0044
  • Email: info@tsukushinkombu.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2-1 Contact Information

  • Name, email address, and any other information you voluntarily provide via the contact form or direct email communication.

2-2 Website Usage Data

  • IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and the dates/times of your visits. We collect this information for security, analytics, and to improve your experience on the Site.

2-3 Cookies and Similar Technologies

 

3. How We Use Your Personal Data

We use your personal data for the following purposes:

3-1 To Respond to Enquiries
If you contact us via the Site’s contact form or via email, we will use your personal data to respond to your requests and to provide any requested support.

3-2 Site Administration and Maintenance
We analyse usage data (e.g. IP address, pages visited) to maintain the security and performance of the Site, to diagnose technical issues, and to optimise our content.

3-3 Legal and Compliance
We may process personal data to comply with our legal obligations, respond to legal process or requests from public authorities, and exercise our legal rights.

 

4. Legal Bases for Processing

We will only process your personal data where we have a lawful basis under the UK GDPR/EU GDPR, such as:

  • Your Consent: For example, when you use our contact form and voluntarily provide information.
  • Legitimate Interests: For site administration, analytics, and improving user experience, provided that your fundamental rights and freedoms are not overridden.
  • Legal Obligations: Where processing is necessary for compliance with a legal obligation.

 

5. Sharing Your Personal Data

5-1 No Sale or Rent
We do not sell or rent your personal data.

5-2 Service Providers
We may share your personal data with reputable third-party service providers (e.g. hosting or email providers) who assist us in operating the Site. They will only process your personal data under our instructions and in accordance with this policy.

5-3 Legal Compliance
We may disclose your personal data if required to do so by law or in response to a valid request from law enforcement or other public authorities.

 

6. International Transfers

If we transfer your personal data outside the UK or the European Economic Area (EEA), we will ensure that adequate safeguards are in place (e.g., Standard Contractual Clauses) to protect your personal data, in compliance with the GDPR.

 

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymise it.

 

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorised or unintended access that is beyond our control.

 

9. Children’s Data

Our Site is not directed at children under the age of 16. If you believe we have inadvertently collected personal data of a minor without appropriate consent, please contact us, and we will delete such data as soon as possible.

 

10. Your Rights

Subject to certain legal conditions, you have the following rights regarding your personal data:

  • Right of Access: Request information about whether we hold personal data about you, and receive a copy of that data.
  • Right to Rectification: Ask us to correct any inaccuracies in your personal data.
  • Right to Erasure: Request that we delete your personal data if there is no lawful reason for us to retain it.
  • Right to Restrict Processing: Request that we limit the processing of your personal data under certain circumstances.
  • Right to Data Portability: Where technically feasible, receive your personal data in a structured, commonly used, and machine-readable format, and have it transmitted to another controller.
  • Right to Object: Object to our processing of your personal data based on our legitimate interests.

To exercise these rights, please contact us using the details in the “Contact Us” section below.
You also have the right to lodge a complaint with a data protection authority, such as the Information Commissioner’s Office (ICO) in the UK, if you have concerns about how we handle your personal data.

 

11. Changes to this Privacy Policy

We may update this policy from time to time by posting a new version on the Site. Any changes will become effective immediately upon posting. We encourage you to review this policy periodically.

 

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

  • Email: info@tsukushinkombu.com
  • Address: 3-10-11 Mikagetsuka-machi, Higashinada-ku, Kobe, Hyogo, 658-0044 JAPAN